REFUNDS AND EXCHANGES
ALL SALES ARE FINAL. Can’t attend? Subscribers may call the box office at (203) 227-4177 for exchange options or consider donating your tickets to the Playhouse.
BOX OFFICE HOURS
REGULAR BOX OFFICE HOURS
Tue – Fri, 12PM – 6PM, with the following exceptions:
Saturday, December 21 from 12PM – 7PM
Monday, December 23 from 11AM – 2PM
CLOSED from December 24 – January 1
DURING THE REGULAR SEASON
Tuesday through Friday: 12PM – 6PM
Tuesday: 12PM – 7PM
Wednesday through Friday: 12PM – 8PM
Saturday: 11AM – 8PM
Sunday: 11AM – 3PM
To reach the box office, please call (203) 227-4177.
BOX OFFICE HANDLING FEES
There is a $4.00 per ticket handling fee for ticket purchases on our website or by phone. For tickets priced below $25, the handling fee is $3.00 per ticket. There are no handling fees for in-person purchases at the box office. A $5.00 handling fee applies to all subscription orders.
Occasionally outside events are presented at the Playhouse. These events have strict no refund or exchange policies. Additionally, Playhouse gift certificates cannot be used for tickets to these events.
If you have a question as to which events fall under these policies, please call the box office at (203) 227-4177 and a Patron Services Associate will be happy to answer any questions you may have.