Box Office Policies + Discounts

Updated February 2023

Box Office hours

Tuesday through Friday, 12PM – 5PM or through the start of the performance.

To reach the box office, you may email us or call (203) 227-4177. On performance days, the box office will not be reachable by phone beginning 30 minutes prior to curtain to allow our staff to handle will-call and other in-person requests.

All sales are final. There are no refunds or cancellations. Tickets are non-transferable. Events, date, time, artists, and titles are subject to change. The Playhouse reserves the right to remove any unaccompanied children under the age of 13 from the theater without issuing a refund.

Guarantee your tickets and seats from year to year and save up to 35%! 3-play season ticket packages are available for our mainstage season.

Want to make a commitment to attending, but not to a date or the size of your party? Our Flex Passes are just for you. Each Flex Pass can be redeemed for one ticket to any main season production, on any night, for the best seat available. Use them in any combination — all for one show or across the entire season!

$5 per order season ticket processing fee.
$4 ticket handling fee for each single ticket purchased by phone or on our website.
$3 ticket handling fee for each single ticket priced at $25 or less purchased by phone or on our website.
$3 per order facility fee.

Ticket handling fees & facility fee are waived when purchasing a season ticket package.

All ticket exchanges are subject to availability.

Season ticket holders may exchange tickets to any other performance of the same production by contacting the box office any time up to 4 hours before their ticketed performance. Exchange fees are waived for season ticket holders.

Single-show ticket holders may exchange to any other performance of the same production for a $5 per ticket exchange fee. If you cannot attend any other performance of the production, please consider donating your tickets to the Playhouse.

Why bring a group to the Playhouse?

  • Groups of 10 to 39 save 20% off single ticket prices.
  • Groups of 40+ save 30% off single ticket prices.
  • Complimentary tickets for group sales leaders and bus drivers.
  • Flexible reservation and payment policies.
  • Complimentary on-site parking.
  • Professional live theater for a fraction of the cost of Broadway!
  • Opportunities for Playhouse staff visit your group to discuss the productions in advance of attendance.
  • Tours of the Playhouse campus (subject to scheduling).

Contact our Group Sales Manager today to book your group! Call 203-571-1296 or email groups@westportplayhouse.org

As a thank you to our community, our Wednesday evening performances now include the option to pay what you will when purchasing tickets (minimum ticket price of $5).

Patrons 65 and over may receive 15% off regular single ticket price in Tier 2 and 3 location for main stage productions. Tickets must be purchased in-person or by calling the box office and presenting a valid ID. Limit one ticket per ID.

High school, college, or university students may receive $20 tickets to any performance in our regular season. Student tickets may be ordered in advance by phone or at the box office by presenting a valid high school, college, university, or international student ID. Please note that student tickets are subject to availability, may not be offered for all performances, and cannot be combined with any additional discounts. Limit one ticket per ID.

Available for students with a valid high school, college, university, or international student ID. Rush begins at 12PM on performance days and closes at curtain time.

Student rush tickets may be purchased at the box office with valid ID and online with the code STUDENT, during rush hours only.

Please note that when picking up your tickets at the box office, you will be asked to show a valid student ID. Rush tickets are subject to availability, may not be offered for all performances, and cannot be combined with any additional discounts. Limit one ticket per ID.

The Playhouse has partnered with several local libraries to make discounted tickets available to the community. Passes may be checked out from the library circulation desk beginning 1 week prior to the first performance of each show and entitle the pass holder to purchase up to four tickets at a rate of $5 per ticket.

Passes are currently offered at the Westport Public Library as well as all five branches of the Bridgeport Public Library.

Free tickets are available to Indigenous peoples for all Westport Country Playhouse mainstage productions or Script in Hand playreadings. Tickets must be reserved in advance by calling our box office (203) 227-4177, emailing boxoffice@westportplayhouse.org, or visiting the box office in-person. Limit two tickets per person.

To learn more about our commitment to honoring the Indigenous peoples and nations on whose land we live and work, please read our land acknowledgement.

15% off regular single ticket pricing in any seat tier location for Westport Country Playhouse main season productions for active duty military and reserve, military retirees, veterans, National Guard, and Wounded Warriors. This discount also applies to their immediate families. Tickets must be purchased in person or by calling the Box Office at and by presenting proof of military service when claiming your tickets from the box office. This offer is subject to availability and cannot be combined with any other discounts. Limit 4 discounted tickets per household.

15% off regular single ticket pricing in any seat tier location for Westport Country Playhouse main season productions for first responders, including police officers, firefighters, emergency medical technicians, paramedics, and healthcare professionals. Tickets must be purchased in person or by calling the box office and by presenting a valid First Responder ID. This offer is subject to availability and cannot be combined with any other discounts. Limit 2 tickets per ID.

We are proud to take part in Playwrights Welcome, which offers available tickets to professional playwrights, free of charge. To receive a ticket through Playwrights Welcome at our theater, visit the box office or make a reservation by phone the day of your performance. Remember that writers must present their Dramatists Guild membership card when requesting and picking up a ticket. Limit one ticket per member.

Current educators may receive 25% off off regular single ticket pricing for all mainstage productions. Educator tickets may be purchased in advance by phone or at the box office by presenting a valid Faculty or Staff ID. Limit one ticket per ID.

You may receive a phone call from our partner, SMART Marketing. Several times a year we augment our box office and development departments by having the SMART Marketing team reach out to our audience about subscriptions and fundraising campaigns. If you have any concerns about a call, please contact the box office and we can help you complete your subscription or donation.

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